Refunds and Cancellation Policy

Brief Network IT Services Private Limited (U62099DC2026PTC475137), office at D-65, First Floor, Defence Colony, New Delhi 110024 ("Adhivaktas.com", "we").

Last updated: 8 October 2026

1. What this policy covers

During the trial no real money is paid to us or through us. The wallet holds trial credits: they cannot be bought, have no cash value and are not refundable. A fee locked for a brief returns to the poster's wallet if the brief is taken down, as clause 5 of the Terms of Use describes; that is the wallet working, not a refund.

Anything advocates settle with each other outside Adhivaktas.com never reaches us, so we cannot cancel, refund or reverse it. A dispute about it is between the two advocates; we give either of them the full record of the engagement.

This policy covers our own platform fee, paid to us through Razorpay, once we charge one.

2. Our fee is non-refundable

Adhivaktas.com is free until May 2027, so today there is nothing of ours to pay or refund.

Once we charge our platform fee, it is non-refundable after it is paid.

The one exception is a charge made by mistake: if you are charged twice for the same thing, or charged when you should not have been, we refund that charge in full.

3. How to ask for a refund

Use Support inside the app, or write to support@adhivaktas.com. Include the date, the amount and the Razorpay payment ID from your receipt. We reply within 2 working days.

4. How long a refund takes

Once we approve a refund we start it within 3 working days. It goes back to the card, UPI account or bank account you paid from; we cannot send it anywhere else. Your bank usually shows it within 5 to 7 working days after that.

5. Cancelling your account

You can deactivate your account at any time from your profile. Your profile stops appearing and you stop receiving work; signing in again brings it back. To delete your account for good, write to grievance@adhivaktas.com with the reason.